To Our Valued Customers.
The COVID-19 (Coronavirus) situation is ever evolving each day and like all of you, we are taking action to prepare and protect your financial needs. We continue to be focused on the wellbeing of you the customer and our employees . As a top priority, we want to inform you that we are taking every precaution available to maintain the daily operations of Farmers & Merchants Bank (“FMB”) and continue to provide financial services to you in a safe and sound business environment. There is no higher priority than the health and safety of our customer, and employees within our community.
Our Business Continuity Plan is in place and we continue to closely monitor the situation with regards to our customer’s needs. Out of an abundance of caution and in an effort to assist with the prevention of spreading any viruses employees or other customers, we do ask that if you are sick, or are experiencing flu like symptoms, please utilize or drive through banking windows or our Mobile Banking and ATM services instead of entering the bank. Our staff is available to assist you with any questions or concerns that you may have relating to this request or your banking needs. If you wish, appointments may be scheduled to handle your daily business as time slots are available.
We appreciate your business and always want you to feel safe and secure when doing business with FMB. We are your community bank and are here for you.
We hope and pray that you are well and that you have very limited hardships with regards to this crisis. As your Bank, we will continue to provide the usual quality customer service that you have come to enjoy.
Sincerely,
Lurner O. Benton IV
President and CEO